If you have any problems, comments, or suggestions, please contact us.

Live Chat:

You can start a Live Chat with our online customer service if you need any information. Throughout the week, we are online from Monday to Saturday, 8:30am to 12:00pm & 2:00pm to 6:00pm (GM+8).

E-mail:

If Live Chat is not available, you can send us an e-mail:sales@hellominibox.com. We'll reply all enquiries to you by e-mail, please kindly provide us your frequently-used e-mail address so that we can contact with you in time. We normally respond to your e-mail within 1 working day.

Order Service:

For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress.